22 Woodlands Link #02-51, SINGAPORE 738734

We’re open Monday – Friday, 9 a.m. – 5:30 p.m. SGT

Contact:(65) 9374 3588

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All our shipping comes with absolute no cost — FREE!

The total billed at checkout is the final amount you pay, with no additional charges at the time of delivery!

Which payment methods are accepted in the Online Shop?

We accept the following payment methods:

  • Credit card
  • Debit card
  • Direct bank transfer services
  • PayPal
How long will delivery take?

Orders will normally take 3-7 business days (exclude Sat, Sun & Public Holidays) to arrive after being shipped. 

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3Digits secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse within 1 ~ 3 working days, or at the following work day. 

Do I receive an invoice for my order?

When placing an order in our online shop you will receive an order confirmation as a receipt to your purchase. The order confirmation will show the total price you have paid. 

Upon goods arrival, you will also find in the package another hard copy of the invoice.